For any concerns related to our service, products, partners and system, you can easily contact us by leaving an email at firstname.lastname@example.org or call/text at +8801700714636,+880255098353. Our customer service will respond to your concerns within 12-24 hours during office days (Saturday to Thursdays).
Any suggestions and feedback regarding to our system, services, partners or products are important to us.
In cancelling your order, please make sure that the items ordered are not yet packed. To cancel your order, Contact our customer hotline and give the order ID to the customer service.
Changing ordered item is not included in the features of platform. If you wish to change the items, you need to cancel your order and reorder. Please read the Order Cancellation Policy for more info in canceling order.
Customers are given the privilege to return the items in following reasons: unsatisfied, unmatched item or damaged. Contact us if your need to return the items ordered. Make sure you read the Return policy to know more about returning the items.
For the payment of your order, we accept payment thru Bank Transfer, Local and Paypal Payment. To know more about payment, please read our Payment Policy.