Terms & Conditions

Please read these terms and conditions carefully. By accessing or using this website, you agree to be bound by the terms and conditions described herein and all terms incorporated by reference. If you do not agree to all of these terms, please avoid this website.


Welcome to muktomall.com also hereby known as "Muktomall". We are an online marketplace and these are the terms and conditions governing your access and use of Muktomall along with its affiliates and subsidiaries (individually and collectively, "Muktomall ", "we", "us" or "our"). The "Services" we provide or make available include (a) the Site, (b) the services provided by the Site and by Muktomall  client software made available through the Site, and (c) all information, linked pages, features, data, text, images, photographs, graphics, music, sounds, video, messages, tags, content, programming, software, application services (including, without limitation, any mobile application services) or other materials made available through the Site or its related services ("Content"). Any new features added to or augmenting the Services are also subject to these Terms of Service.


By using the Site, you hereby accept these terms and conditions (including the linked information herein) and represent that you agree to comply with these terms and conditions (the "User Agreement"). This User Agreement is deemed effective upon your use of the Site, which signifies your acceptance of these terms. If you do not agree to be bound by this User Agreement please do not access, register with or use this Site. This Site is owned and operated by Muktomall Limited (Registration Number: 02069150) 

The Site reserves the right to change, modify, add, or remove portions of these Terms and Conditions at any time without any prior notification. Changes will be effective when posted on the Site with no other notice provided. Please check these Terms and Conditions regularly for updates. Your continued use of the Site following the posting of changes to Terms and Conditions of use constitutes your acceptance of those changes. Muktomall also reserves the right to refuse to provide you access to the Site or Services or to allow you to open an account for any reason.

2. Privacy

Your privacy is very important to us at Muktomall. To better protect your rights we have provided the Muktomall .com Privacy Policy to explain our privacy practices in detail. Please review the Privacy Policy to understand how Muktomall collects and uses the information associated with your Account and/or your use of the Services. By using the Services or providing information on the Site, you consent to Muktomall's collection, use, disclosure and/or processing of your Content and personal data as described in the Privacy Policy.

3. Use of the Site

Muktomall grants you a limited and revocable license to access and use the site, under the terms and conditions described, for the purpose of shopping for personal items sold on the Site. Commercial use or use on behalf of any third party is prohibited, except as explicitly permitted by us in advance. Any breach of these Terms and Conditions shall result in the immediate revocation of the license granted in this paragraph without notice to you.
Content provided on this site is solely for informational purposes. Product representations expressed on this Site are those of the vendor and are not made by us. Submissions or opinions expressed on this Site are those of the individual posting such content and may not reflect our opinions.
Certain services and related features that may be made available on the Site may require registration or subscription. Should you choose to register or subscribe for any such services or related features, you agree to provide accurate and current information about yourself and to promptly update such information if there are any changes. Every user of the Site is solely responsible for keeping passwords and other account identifiers safe and secure. The account owner is entirely responsible for all activities that occur under such password or account. Furthermore, you must notify us of any unauthorized use of your password or account. The Site shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section.

4. User Submissions 

Anything that you submit to the Site and/or provide to us, including but not limited to, questions, reviews, comments, and suggestions (collectively, "Submissions") will become our sole and exclusive property and shall not be returned to you. In addition to the rights applicable to any Submission, when you post comments or reviews to the Site, you also grant us the right to use the name that you submit, in connection with such review, comment, or other content. You shall not use a false e-mail address, pretend to be someone other than yourself or otherwise mislead us or third parties as to the origin of any Submissions. We may, but shall not be obligated to, remove or edit any Submissions.

5. Order Acceptance & Pricing

Please note that there are cases when an order cannot be processed for various reasons. The Site reserves the right to refuse or cancel any order for any reason at any given time. You may be asked to provide additional verifications or information, including but not limited to phone number and address, before we accept the order.
The price of the products/services shall be the price stated in Muktomall’s website which are excluded from the cost of packaging and delivery charges. We are determined to provide the most accurate pricing information on the Site to our users; however, errors may still occur, such as cases when the price of an item is not displayed correctly on the website. As such, we reserve the right to refuse or cancel any order. In the event that an item is mispriced, we may, at our own discretion, either contact you for instructions or cancel your order and notify you of such cancellation. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card or bank account charged.

6. Trademarks & Copyrights

Muktomall.com’s all logos, basics and marks indicated on our Site are trademarks or registered trademarks in the relevant jurisdiction(s). All intellectual property rights, whether registered or unregistered, in the Site, information content on the Site and all the website design, including, but not limited to, text, graphics, software, photos, video, music, sound, and their selection and arrangement, and all software compilations, underlying source code and software shall remain our property. The entire contents of the Site also are protected by copyright as a collective work under Bangladesh copyright laws and international conventions. Hence, all rights are reserved.

7. Termination

In addition to any other legal or equitable remedies, we may, without prior notice to you, immediately terminate the Terms and Conditions or revoke any or all of your rights granted under the Terms and Conditions. Upon any termination of this Agreement, you shall immediately cease all access to and use of the Site and we shall, in addition to any other legal or equitable remedies, immediately revoke all password(s) and account identification issued to you and deny your access to and use of this Site in whole or in part. Any termination of this agreement shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination. You furthermore agree that the Site shall not be liable to you or to any other person as a result of any such suspension or termination. If you are dissatisfied with the Site or with any terms, conditions, rules, policies, guidelines, or practices of muktomall.com, in operating the Site, your sole and exclusive remedy is to discontinue using the Site.

8. Governing Law & Jurisdiction

These terms and conditions are governed by and construed in accordance with the laws of The People's Republic of Bangladesh. You agree, as we do, to submit to the exclusive jurisdiction of the courts in Dhaka.

9. Terms Of Use


9.1. Your Account:

To access certain services offered by our platform, we may require registration for an Account by selecting a unique user identification ("User ID") and password, and by providing certain personal information. We may at any time in our sole and absolute discretion, invalidate the username and/or password without giving any reason or prior notice and shall not be liable or responsible for any losses suffered by, caused by, arising out of, in connection with or by reason of such request or invalidation.
The customer will be responsible for maintaining the confidentiality of your user identification, password, account details and related private information. You agree to accept this responsibility and ensure your account and its related details are maintained securely at all times and all necessary steps are taken to prevent misuse of your account. You should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorized manner. You agree and acknowledge that any use of the Site and related services offered and/or any access to private information, data or communications using your account and password shall be deemed to be either performed by you or authorized by you as the case may be. You agree to be bound by any access of the Site and/or use of any services offered by the Site (whether such access or use are authorized by you or not). You agree that we shall be entitled (but not obliged) to act upon, rely on or hold you solely responsible and liable in respect thereof as if the same were carried out or transmitted by you. You further agree and acknowledge that you shall be bound by and agree to fully indemnify us against any and all losses arising from the use of or access to the Site through your account.
Please ensure that the details you provide us with are correct and complete at all times. You are obligated to update details about your account in real time by accessing your account online. For pieces of information you are not able to update by accessing Your Account on the Site, you must inform us via our customer service communication channels to assist you with these changes. We reserve the right to refuse access to the Site, terminate accounts, remove or edit content at any time without prior notice to you. We may at any time in our sole and absolute discretion, request that you update your Personal Data or forthwith invalidate the account or related details without giving any reason or prior notice and shall not be liable or responsible for any losses suffered by or caused by you or arising out of or in connection with or by reason of such request or invalidation. You hereby agree to change your password from time to time and to keep your account secure and also shall be responsible for the confidentiality of your account and liable for any disclosure or use (whether such use is authorized or not) of the username and/or password.

9.2. Basis of the Contract

 The supply of products/services by Muktomall to the Customer under any Contract shall be subjected to these Conditions which shall govern the Contract to the exclusion of any other terms and conditions contained or referred to in any documentation submitted by the Customer or in correspondence or elsewhere or implied by trade custom practice or course of dealing.Any information made available in muktomall’s website connection with the supply of Goods, including photographs, drawings, data about the extent of the delivery, appearance, performance, dimensions, weight, consumption of operating materials, operating costs, are not binding and for information purposes only. In entering into the Contract the Buyer acknowledges that it does not rely on and waives any claim based on any such representations or information not so confirmed.No variation to these Conditions shall be binding unless agreed in writing between the authorized representatives of the customer and Muktomall. Any typographical clerical or other error or omission in any quotation, invoice or other document or information issued by Muktomall in its website shall be subject to correction without any liability on the part of Muktomall. Muktomall may provide customner with electronic documents such as tax invoice, receipt, credit note, debit note, or any other document.

9.3. Platform for communication

You agree, understand and acknowledge that the Site is an online platform that enables you to purchase products listed at the price indicated therein at any time from any location within Dhaka Metropolitan area using a payment method of your choice according to our website. You further agree and acknowledge that we are only a facilitator and cannot be a party to or control in any manner any transactions on the Site or on a payment gateway as made available to you by an independent service provider. Accordingly, the contract of sale of products on the Site shall be a strictly bipartite contract between you and the sellers on our Site while the payment processing occurs between you, the service provider and in case of prepayments with electronic cards your issuer bank. Accordingly, the contract of payment on the Site shall be strictly a bipartite contract between you and the service provider as listed on our Site.

9.4. Our Software 

Any software provided by us to you as part of the Services is subject to the provisions of these Terms of Service. You may use the software solely for purposes of enabling you to use and enjoy our services as permitted by the Terms and Conditions and any related applicable terms as available on the Site. You may not incorporate any portion of the Software into your own programs or compile any portion of it in combination with your own programs, transfer it for use with another service, or sell, rent, lease, lend, loan, distribute or sub-license the Software or otherwise assign any rights to the Software in whole or in part. You may not use the Software for any illegal purpose. We may cease providing you service and we may terminate your right to use the Software at any time. Your rights to use the Software will automatically terminate without notice from us if you fail to comply with any of the Terms and Conditions listed here or across the Site. Additional third party terms contained within the Site or distributed as such that are specifically identified in related documentation may apply and will govern the use of such software in the event of a conflict with these Terms and Conditions. All software used in any of our services is our property and/or our affiliates or its software suppliers and protected by the laws of Bangladesh including but not limited to any other applicable copyright laws.
When you use the Site, you may also be using the services of one or more third parties, such as a wireless carrier or a mobile platform provider. Your use of these third party services may be subject to separate policies, terms of use, and fees of these third parties. You may not, and you will not encourage, assist or authorize any other person to copy, modify, reverse engineer, decompile or disassemble, or otherwise tamper with our software whether in whole or in part, or create any derivative works from or of the Software.
In order to keep the Software up-to-date, we may offer automatic or manual updates at any time and without notice to you.

9.5. Continued availability of the site

We will do our utmost to ensure that access to the Site is consistently available and is uninterrupted and error-free. However, due to the nature of the Internet and the nature of the Site, this cannot be guaranteed. Additionally, your access to the Site may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services at any time without prior notice. We will attempt to limit the frequency and duration of any such suspension or restriction. 

9.6. Orders & Specification

Order acceptance and completion of the contract between the customer and Muktomall will only be completed upon Muktomall issuing a confirmation of dispatch of the Goods to the customer. For the avoidance of doubt, Muktomall shall be entitled to refuse or cancel any order without giving any reasons for the same to the customer prior to issue of the confirmation of dispatch. Muktomall shall furthermore be entitled to require the customer to furnish Muktomall with contact and other verification information, including but not limited to address, contact numbers prior to issuing a confirmation of dispatch. No concluded Contract may be modified or cancelled by the customer except with the agreement in writing of Muktomall and on terms that the customer shall indemnify Muktomall in full against all loss (including loss of profit) costs (including the cost of all labor and materials used) damages charges and expenses incurred by Muktomall as a result of the modification or cancellation, as the case may be.

9.7. Price

The price of the Goods and/or Services shall be the price stated in Muktomall’s website at the time which the customer makes its offer purchase to Muktomall. The price excludes the cost of packaging and delivery charges, any applicable goods and services tax, value added tax or similar tax which the customer shall be liable to pay to Muktomall in addition to the price if applicable. 

9.8. Terms of Payment:

The customer shall be entitled to make payment for the Goods pursuant to the various payment methods set out in Muktomall’s website. The terms and conditions applicable to each type of payment, as contained in Muktomall’s website, shall be applicable to the Contract. Muktomall supports one or more of the following payment methods in each country it operates-
Cash on delivery (COD): Muktomall provides cash on delivery ( Pay cash upon delivery) Within the delivery area of Dhaka city Metropolitan area. Muktomall reserves the right to schedule the delivery time. The products will only be handed over to the customer upon full payment in cash by the customer. If the customer fails to make any payment pursuant to the terms and conditions of the payment method elected, then without prejudice to any other right or remedy available to Muktomall, Muktomall shall be entitled to cancel the contract. 
Swipe on delivery: Muktomall provides Swipe on delivery ( payment through POS machine by cards upon delivery) as like as the conditions of cash on delivery. 
Online payment ( Debit & credit card): Card payments are processed through third-party payment channels and the type of credit cards accepted by these payment channels may vary depending on the jurisdiction you are in.
Customer may only change their preferred mode of payment for their purchase prior to making payment.
Muktomall  takes no responsibility and assume no liability for any loss or damages to Buyer arising from shipping information and/or payment information entered by Buyer or wrong remittance by Buyer in connection with the payment for the items purchased. We reserve the right to check whether Buyer is duly authorized to use certain payment method, and may suspend the transaction until such authorization is confirmed or cancel the relevant transaction where such confirmation is not available.

9.9. Delivery

Muktomall will inform that particular vendor after receiving the confirmation of any products order from customers. Vendors should then make the necessary arrangement to have the ordered items provided to muktomall’s end. Vendors must provide the exact products ordered by the customer (color, size, and pattern). 
Delivery of the goods shall be made to the address specified by the customer in its order on our website and the address should be specific.
Any Dates quoted for delivery of goods are approximate only. Therefore, the time for delivery/performance shall not be of the essence, and Muktomall shall not be liable for any delay in delivery or performance howsoever caused. If Muktomall fails to deliver goods in accordance with the contract or within a reasonable time, the customer shall be entitled, by serving written notice on Muktomall, to demand performance within a specified time thereafter, which shall be at least 14 days. 
If the customer fails to take the delivery of the products (otherwise than by reason of any cause beyond the buyers reasonable control or by reason of Muktomall’s fault) then the purchase contract will be terminated

9.10. Third party business

Parties other than Muktomall and its affiliates may operate stores, provide services, or sell product lines on the Site. For example, businesses and individuals offer products via Marketplace. In addition, we provide links to the websites of affiliated companies and certain other businesses. We are not responsible for examining or evaluating, and we do not warrant or endorse the offerings of any of these businesses or individuals, or the content of their websites. We do not assume any responsibility or liability for the actions, products, and content of any of these and any other third-parties. You can tell when a third-party is involved in your transactions by reviewing your transaction carefully, and we may share customer information related to those transactions with that third-party. You should carefully review their privacy statements and related terms and conditions.

9.11. Communication with us

When you visit the Site, or send e-mails to us, you are communicating with us electronically. You will be required to provide a valid phone number while placing an order with us. We may communicate with you by e-mail, SMS, phone call or by posting notices on the Site or by any other mode of communication we choose to employ. For contractual purposes, you consent to receive communications (including transactional, promotional and/or commercial messages), from us with respect to your use of the website (and/or placement of your order) and agree to treat all modes of communication with the same importance.

9.12. Losses

We will not be responsible for any business or personal losses (including but not limited to loss of profits, revenue, contracts, anticipated savings, data, goodwill, or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when you commenced using the Site. 

9.13. Violation of our terms of service

Violations of this policy may result in a range of actions, including, not limited to, any or all of the following: 
Listing deletion 
Limits placed on Account privileges 
Account suspension and subsequent termination 
Criminal charges 
Civil actions, including without limitation a claim for damages and/or interim or injunctive relief 
If you believe a User on our Site is violating these Terms of Service, please contact support@Muktomall.com 

10. Conditions related to sale of the products or service 

This section deals with conditions relating to the sale of products or services on the Site.

10.1. The contract

Your order is a legal offer to the seller to buy the product or service displayed on our Site. When you place an order to purchase a product, any confirmations or status updates received prior to the dispatch of your order serves purely to validate the order details provided and in no way implies the confirmation of the order itself. The acceptance of your order is considered confirmed when the product is dispatched to you. If your order is dispatched in more than one package, you may receive separate dispatch confirmations. Upon time of placing the order, we indicate an approximate timeline that the processing of your order will take however we cannot guarantee this timeline to be rigorously precise in every instance as we are dependent on third party service providers to preserve this commitment. We commit to you to make every reasonable effort to ensure that the indicative timeline is met. All commercial/contractual terms are offered by and agreed to between you and the sellers alone. The commercial/contractual terms include without limitation price, shipping costs, payment methods, payment terms, date, period and mode of delivery, warranties related to products and services and after sales services related to products and services. Muktomall does not have any control or does not determine or advise or in any way involve itself in the offering or acceptance of such commercial/contractual terms between the you and the Sellers. The seller retains the right to cancel any order at its sole discretion prior to dispatch. We will ensure that there is timely 
intimation to you of such cancellation via an email or sms. Any prepayments made in case of such cancellation(s), shall be refunded to you within the time frames stipulated.  
You confirm that the product(s) or service(s) ordered by you are purchased for your internal / personal consumption and not for commercial re-sale. You authorize us to declare and provide declaration to any governmental authority on your behalf stating the aforesaid purpose for your orders on the Site. The Seller or the Site may cancel an order wherein the quantities exceed the typical individual consumption. This applies both to the number of products ordered within a single order and the placing of several orders for the same product where the individual orders comprise a quantity that exceeds the typical individual consumption. What comprises a typical individual's consumption quantity limit shall be based on various factors and at the sole discretion of the Seller or ours and may vary from individual to individual.
You may cancel y

10.2. Returns

This will be applicable as per the terms and conditions of our return policy mentioned in the website. 

10.3. Pricing, Availability and order processing

All products prices listed in the website will be represented in Bangladeshi taka (BDT) and are inclusive of GST and are listed on the site by the seller that is selling the product or service.  Items in your Shopping Cart will always reflect the most recent price displayed on the item's product detail page. Please note that this price may differ from the price shown for the item when you first placed it in your cart. Placing an item in your cart does not reserve the price shown at that time. It is also possible that an item's price may decrease between the time you place it in your basket and the time you purchase it. We do not offer price matching for any items sold by any seller on our Site or other websites.
We list availability information for products listed on the Site, including on each product information page. Beyond what we say on that page or otherwise on the Site, we cannot be more specific about availability. Please note that dispatch estimates are just that. They are not guaranteed dispatch times and should not be relied upon as such. As we process your order, you will be informed by e-mail or sms if any products you order turn out to be unavailable.

10.4. Reselling Muktomall’s products

Reselling the products and services for further business or any commercial purpose that is provided by Muktomall’s platform to you is strictly prohibited. If any unauthorized personnel is found committing the above act, legal action may be taken against him/her.

10.5. Taxes

You shall be responsible for payment of all fees/costs/charges associated with the purchase of products from the Site and you agree to bear any and all applicable taxes as per prevailing law.

10.6. Representations & warranties

We do not make any representation or warranty as to specifics (such as quality, value, sale ability, etc) of the products or services listed to be sold on the Site when products or services are sold by third parties. We do not implicitly or explicitly support or endorse the sale or purchase of any products or services on the Site. We accept no liability for any errors or omissions, whether on behalf of itself or third parties. 
We are not responsible for any non-performance or breach of any contract entered into between you and the sellers. We cannot and do not guarantee your actions or those of the sellers as they conclude transactions on the Site. We are not required to mediate or resolve any dispute or disagreement arising from transactions occurring on our Site.
We do not at any point of time during any transaction as entered into by you with a third party on our Site, gain title to or have any rights or claims over the products or services offered by a seller. Therefore, we do not have any obligations or liabilities in respect of such contract(s) entered into between you and the seller(s). We are not responsible for unsatisfactory or delayed performance of services or damages or delays as a result of products which are out of stock, unavailable or back ordered.

11. Cancellation, Return & Refund

Customer will be able to cancel the order prior to the acceptance of that order but after accepting any particular order no modification or cancellation will be possible. Hence, if the customer will not be able to cancel any order after accepting the order. 
Any return, refund and replacement will be applicable on the basis of the policy provided to Muktomall’s website. 

12. Paid Advertisement

Muktomall will be launching keyword advertising and/or other advertising services (hereinafter referred to as "Paid Advertising") on its Paid Advertising Site on an ongoing basis. Sellers may purchase the Paid Advertising services. Muktomall provides the Paid Advertising services in accordance with these Terms of Service and any explanatory materials published on this Site, the Paid Advertising Site or otherwise communicated to Sellers in writing (hereinafter referred to as the "Paid Advertising Rules"). Sellers who purchase Paid Advertising services agree to be bound by the Paid Advertising Rules. If you are not agreeable to being bound by the Paid Advertising Rules, do not buy any Paid Advertising Services. 
In order to purchase Paid Advertising services, you must be an eligible Seller under the Paid Advertising Rules. At the time when you purchase and pay for the Paid Advertising Services, your Account must not be suspended. 
You may purchase Paid Advertising services by purchasing advertising credits on the Paid Advertising Site (“Advertising Credits”), and fees payable for the Paid Advertising services will be deducted from the Advertising Credits on a pay-per-click basis, as determined by Muktomall . All Advertising Credits will be subject to goods and services tax. Except as otherwise provided in the applicable Paid Advertising Rules, you may not cancel the order and/or request for a refund after you have purchased Advertising Credits and completed the payment process. 
You have the option to purchase the keyword advertising service at the time you list an item for sale or subsequently. When you purchase the keyword advertising service, you can set different budgets, keywords, marketing periods, etc. for each item in accordance with the Paid Advertising Rules. The keyword advertising service for each item will be activated and will expire on the respective dates set by you (the “Keyword Advertising Period”). You will not be entitled to transfer the remaining Keyword Advertising Period or Advertising Credits to other items if an item is sold or unlisted during the Keyword Advertising Period you set for that item. The Advertising Credits will also not be refunded. 
The goods you list on the Site must comply with all relevant laws and regulations, the Paid Advertising Rules, these Terms of Service and the Prohibited and Restricted Items Policy. You understand and agree that Muktomall has the right to immediately remove any listing which violates any of the foregoing and any Paid Advertising fees that you have paid or Advertising Credits you have used in relation to any listing removed and will not be refunded. Muktomall will also not be liable to compensate you for any loss.
You understand and agree that Muktomall does not warrant or guarantee any increase in viewership or sales of your items as a result of the Paid Advertising services. 
You are advised to only purchase Paid Advertising services after fully considering your budget and intended advertising objectives. Except as otherwise provided in these Terms of Service or the Paid Advertising Rules, Muktomall shall not be liable for any compensation or be subject to any liability (including but not limited to actual expenses and lost profits) for the results or intended results of any Paid Advertising service.

13. FEES

Unless otherwise stated, Muktomall does not charge Users for the use of the Site. Where fees are payable, the same will be subject to GST/VAT and other applicable taxes. Unless otherwise agreed, Seller is responsible for such taxes. Seller acknowledges and agrees that Muktomall may deduct its fees and any applicable taxes from the purchase monies paid by Buyers. Muktomall shall issue receipts or tax invoices for fees and tax paid by Seller on request.

14. Feedback

Muktomall welcomes information and feedback from our Users which will enable Muktomall to improve the quality of service provided. Please refer to our feedback procedure below for further information: 
Feedback may be made in writing through email to or using the feedback form found on the App. 
Anonymous feedback will not be accepted. 
Users affected by the feedback should be fully informed of all facts and given the opportunity to put forward their case. 
Vague and defamatory feedback will not be entertained. 

15. Disclaimer

You acknowledge and undertake that you are accessing the services on the Site and transacting at your own risk and are using your best and prudent judgment before entering into any transactions through the Site. We shall neither be liable nor responsible for any actions or inactions of sellers nor any breach of conditions, representations or warranties by the sellers or manufacturers of the products nor hereby expressly disclaim and any all responsibility and liability in that regard. We shall not mediate or resolve any dispute or disagreement between you and the sellers or manufacturers of the products.
We further expressly disclaim any warranties or representations (express or implied) in respect of quality, suitability, accuracy, reliability, completeness, timeliness, performance, safety, merchantability, fitness for a particular purpose, or legality of the products listed or displayed or transacted or the content (including product or pricing information and/or specifications) on the Site. While we have taken precautions to avoid inaccuracies in content, this Site, all content, information (including the price of products), software, products, services and related graphics are provided as is, without warranty of any kind. We do not implicitly or explicitly support or endorse the sale or purchase of any products on the Site. At no time shall any right, title or interest in the products sold through or displayed on the Site vest with us nor shall Muktomall have any obligations or liabilities in respect of any transactions on the Site. 
We shall neither be liable or responsible for any actions or inactions of any other service provider as listed on our Site which includes but is not limited to payment providers, instalment offerings, nor warranty services amongst others.

16. Indemnity

You agree to indemnify, defend and hold harmless Muktomall , and its shareholders, subsidiaries, affiliates, directors, officers, agents, co-branders or other partners, and employees (collectively, the "Indemnified Parties") from and against any and all claims, actions, proceedings, and suits and all related liabilities, damages, settlements, penalties, fines, costs and expenses (including, without limitation, any other dispute resolution expenses) incurred by any Indemnified Party arising out of or relating to: 
The hosting, operation, management and/or administration of the Services by or on behalf of Muktomall ,
Your violation or breach of any term of these Terms of Service or any policy or guidelines referenced herein, 
Your use or misuse of the Services, or 
Your breach of any law or any rights of a third party. 

17. General Provisions

Unless otherwise provided under these Terms and Conditions, the provisions of these Terms and Conditions and our rights and remedies under these Terms and Conditions are cumulative and are without prejudice and in addition to any rights or remedies we may have in law or in equity, and no exercise by us of any one right or remedy under these Terms and Conditions, or at law or in equity, shall (save to the extent, if any, provided expressly in these Terms and Conditions or at law or in equity) operate so as to hinder or prevent our exercise of any other such right or remedy at law or in equity.
Our failure to enforce these Terms and Conditions shall not constitute a waiver of these terms, and such failure shall not affect our right to later enforce these Terms and Conditions.
If at any time any provision of these Terms and Conditions become illegal, invalid or unenforceable in any respect, the legality, validity and enforceability of the remaining provisions of these Terms and Conditions shall not be affected or impaired thereby, and shall continue in force as if such illegal, invalid or unenforceable provision was severed from these Terms and Conditions.
A person or entity who is not a party to these Terms and Conditions shall have no right to enforce any term of these Terms and Conditions, regardless of whether such person or entity has been identified by name, as a member of a class or as answering a particular description. For the avoidance of doubt, nothing in this clause shall affect the rights of any permitted assignee or transferee of these Terms and Conditions.
These Terms of Service are solely for your and our benefit and are not for the benefit of any other person or entity, except for Muktomall's affiliates and subsidiaries (and each of Muktomall 's and its affiliates' and subsidiaries' respective successors and assigns). 
You agree to comply with all applicable laws, statutes, regulations and codes relating to anti-bribery and corruption including without limitation the laws of Bangladesh.